Six verticals. Every language.

Built for the calls that
actually matter

Parlo handles the messy, multilingual, high-volume conversations that English-only AI fumbles.

Customer Support
L1 ticket triage breaks the moment a caller switches languages mid-sentence.
Parlo flow
  • Detects language instantly โ€” no IVR language menu
  • Resolves L1 issues in the caller's native language, 24/7
  • Escalates with full transcript + intent summary to your team
Sample exchange
Caller Tengo un problema con mi pedido โ€” wait, can you do English?
Parlo Of course. I saw your order from Tuesday โ€” let me pull up the details right now.
Outbound Sales
Inbound demo requests stall at routing โ€” reps miss qualified leads calling in non-English.
Parlo flow
  • Qualifies budget, timeline, and use case in any language
  • Routes hot leads to the right rep with a briefing note
  • Books demo slots directly into calendar โ€” zero rep time wasted
Sample exchange
Caller Mujhe pricing ke baare mein jaanna hai โ€” what's the growth plan cost?
Parlo The Growth plan starts at $0.22 per minute, no seat fees. How many calls are you handling monthly?
E-commerce & Retail
WISMO volume spikes after every promo โ€” agents spend 60% of calls reading tracking numbers.
Parlo flow
  • Looks up order status and carrier ETA in real time
  • Initiates returns and sends label via SMS in caller's language
  • Handles escalations to a live agent with order context attached
Sample exchange
Caller O meu pacote deveria ter chegado hรก trรชs dias.
Parlo Encontrei o seu pedido. Hรก um atraso na transportadora โ€” nova data prevista รฉ sexta-feira. Posso enviar o rastreio por SMS?
Healthcare
Appointment scheduling fails LEP patients โ€” missed slots cost $150โ€“$300 each in provider revenue.
Parlo flow
  • Books, reschedules, and confirms appointments in the patient's language
  • Collects intake information and insurance details before the visit
  • Sends multilingual reminders โ€” HIPAA-compliant path on Enterprise
Sample exchange
Caller ๆˆ‘ๆƒณ้ข„็บฆไธ‹ๅ‘จ็š„ๅค่ฏŠใ€‚
Parlo ๆฒก้—ฎ้ข˜ใ€‚ๅ‘จไธ‰ไธŠๅˆๅ็‚นๆˆ–ๅ‘จๅ››ไธ‹ๅˆไธค็‚น๏ผŒๅ“ชไธชๆ—ถ้—ดๅฏนๆ‚จๆ›ดๆ–นไพฟ๏ผŸ
Fintech & Banking
Fraud alert calls in non-English end in dropped sessions โ€” and an unresolved dispute.
Parlo flow
  • Verifies identity with voice KYC questions in any language
  • Confirms or disputes charges, freezes cards, and issues replacements
  • Logs every interaction with audit-grade transcripts for compliance
Sample exchange
Caller ุฃู†ุง ู„ู… ุฃูˆุงูู‚ ุนู„ู‰ ู‡ุฐู‡ ุงู„ุนู…ู„ูŠุฉ. ู‡ู„ ูŠู…ูƒู†ูƒ ุชุฌู…ูŠุฏ ุงู„ุจุทุงู‚ุฉุŸ
Parlo ุชู… ุชุฌู…ูŠุฏ ุงู„ุจุทุงู‚ุฉ ุงู„ุขู†. ุณุฃุญูŠู„ูƒ ุฅู„ู‰ ู‚ุณู… ุงู„ู†ุฒุงุนุงุช ู…ุน ู…ู„ุฎุต ุงู„ู…ูƒุงู„ู…ุฉ.
Travel & Hospitality
Multilingual guests hit English-only IVRs during peak booking windows โ€” and call back human staff.
Parlo flow
  • Handles booking changes, upgrades, and cancellations in the guest's language
  • Answers property FAQs and local recommendations conversationally
  • Routes complex requests to front desk with translated brief
Sample exchange
Caller ไบˆ็ด„ใ‚’ไธ€ๆ—ฅๆ—ฉใ‚ใ‚‹ใ“ใจใฏใงใใพใ™ใ‹๏ผŸ
Parlo ใฏใ„ใ€ๆœจๆ›œๆ—ฅใซใƒใ‚งใƒƒใ‚ฏใ‚คใƒณใซๅค‰ๆ›ดใงใใพใ™ใ€‚ใ”ๅธŒๆœ›ใฎ้ƒจๅฑ‹ใ‚ฟใ‚คใƒ—ใฏใใฎใพใพใงใ‚ˆใ‚ใ—ใ„ใงใ™ใ‹๏ผŸ
Any workflow. Any language.

Don't see your vertical?

Parlo adapts to any voice workflow. Tell us yours โ€” we'll map out how it works in your stack within 24 hours.