Devanagari · Hindi

Symptom triage · first-time patient, Mumbai

Persona: Asha, first-time patient with chest discomfort · Flow: a care navigator gathers symptoms, identifies a red flag, and escalates safely without diagnosing.

The navigator keeps the intake in Hindi, records the symptom onset and known conditions, and routes a chest-pain red flag to urgent clinical review. Compare the production Hindi transcript in the proof callout below.

Transcript · symptom triage (native Hindi + inline English medical tokens)
Patient · Asha नमस्ते, मुझे कल रात से सीने में दबाव और सांस फूलने की शिकायत है। symptom onset 10 PM हुआ था।
Navigator · Patient intake मैं कुछ सवाल पूछूँगी, लेकिन निदान नहीं करूँगी। क्या अभी chest pain जारी है, और क्या आपको चक्कर या बेहोशी महसूस हो रही है?
Patient · Asha दबाव अभी भी है और थोड़ा चक्कर आ रहा है। मेरा medical ID MRN-2048 है।
Navigator · Patient intake यह red flag है। अभी स्थानीय आपातकालीन सेवा को कॉल करें और अकेले गाड़ी न चलाएँ। मैंने urgent clinical escalation TRIAGE-2 दर्ज किया है।
Proof
See the matching production Hindi patient-intake transcript and audio card on /customers#proof-hi — with a safety-first escalation boundary.
Source: Parlo healthcare intake simulation · anonymized patient persona
Arabic · RTL

Appointment scheduling · follow-up visit, Riyadh

Persona: سامر, returning cardiology patient · Flow: a scheduling coordinator checks availability, confirms the clinic, and repeats the appointment details in Arabic.

The coordinator checks the right clinic and provider, offers real availability, and reads back the confirmed slot and visit ID. Compare the production Arabic transcript in the proof callout below.

Transcript · appointment scheduling (native RTL Arabic + inline English medical tokens)
المريض · سامر مرحباً، أريد حجز موعد متابعة مع د. حداد الأسبوع المقبل. رقم الملف MRN-7712 هو هذا.
منسقة المواعيد · Patient intake أهلاً سامر. أتحقق من جدول د. حداد. المتاح يوم الثلاثاء الساعة 10:30 AM أو الخميس الساعة 3:00 PM. أي وقت يناسبك؟
المريض · سامر الثلاثاء مناسب. هل الموعد في عيادة القلب في الطابق الثالث؟
منسقة المواعيد · Patient intake نعم، تم التأكيد في عيادة القلب يوم الثلاثاء 10:30 AM. رقم الموعد APPT-4406 وسأرسل لك رسالة confirmation بالعنوان والتعليمات.
Proof
See the matching production Arabic patient-intake transcript and audio card on /customers#proof-ar — with availability and confirmation details preserved.
Source: Parlo healthcare intake simulation · anonymized patient persona
CJK · Mandarin

Prescription follow-up · refill status, Shanghai

Persona: 陈琳, chronic-care patient waiting on a refill · Flow: a pharmacy coordinator checks the refill status, explains the next step, and escalates a prior-authorization delay.

The coordinator confirms the medication and last refill, explains the pending authorization, and routes the delay to the care team without changing the prescription. Compare the production Mandarin transcript in the proof callout below.

Transcript · prescription follow-up (native Hanzi + inline English medical tokens)
患者 · 陈琳 你好,我的 Rx-552 还没有准备好。药房说需要确认 refill status。
药房协调员 · Patient intake 我来帮您核对。您说的是每天服用的 Rx-552,上次取药日期是六月十二日,对吗?
患者 · 陈琳 是的。我只剩两天的药了,不能等太久。
药房协调员 · Patient intake 明白。目前 prior authorization PA-9021 还在审核。我已标记为 urgent refill escalation,护理团队会在 24 hours 内联系您;请不要自行改变用药剂量。
Proof
See the matching production Mandarin patient-intake transcript and audio card on /customers#proof-zh — with refill status and escalation identifiers intact.
Source: Parlo healthcare intake simulation · anonymized patient persona

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